In order to better serve you, we utilize a support ticket system. Every request is assigned a unique ticket number, you can use it to track the progress of your ticket in real-time.
To get started, click on Open a New Ticket (upper right of the page) and you will be prompted to sign in to your account. If you don't have an account yet, you can create one by clicking on "Create an account" after clicking on Open a New Ticket.
Please use the ticket system to:
- Request sales assistance
- Request technical support
- Request Porting of your existing phone number/s (DID)
- Request the issuance of new phone numbers (DIDs)
- Request e911 provisioning
- Requests Fax2Box provisioning
- Request billing/account assistance
When opening a new ticket, please select the "Topic" carefully since that will automatically switch to the form best suited for your request.
All of your support requests are saved so that you may review them at a later time.
Thank you for your cooperation in helping us provide you with the best possible assistance.